Tag: Portals

Recap of Liferay Symposium North America 2016

Posted by on October 03, 2016

The annual Liferay Symposium North America was held in Chicago recently, where the trending topic was getting to the heart of the customer experience. In two session-packed days, Liferay Symposium brought together the brightest thought leaders to share why they’re succeeding at deeply personalized customer experiences, where digital transformation is going next and how Liferay is taking them there.

If you weren’t able to attend this year’s event, Liferay’s Live Blog provides a great recap of both Monday and Tuesday.

Here are some of our highlights from the event…

Our booth is set up and ready to go!

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We sponsored this year’s After-Party and decided to do something different by taking it off site. It turned out to be a huge hit, as attendees got to enjoy a relaxing cruise along the historic Chicago River.

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We’re honored to receive a Community Excellence Award that recognizes our commitment and ongoing contributions to the Liferay community. Congrats to all the Pulse Award winners!

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And last, but not least, one lucky raffle winner got to walk away with this autographed Jim McMahon jersey!

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Rivet Logic Exhibiting at HIMSS16, Focused on Improving Healthcare Through the Use of IT

Posted by on February 16, 2016

With less than two weeks to go, the countdown to the annual HIMSS Conference and Exhibition is officially under way. The event will be held at the Sands Expo and Convention Center in Las Vegas from February 29 – March 4, 2016, and is expected to bring together 40,000+ health IT professionals, clinicians, executives and vendors from around the world. Attendees will learn about and discuss health IT issues, and on the exhibit floor, see innovative solutions designed to transform healthcare.

The exhibit floor will feature specialty exhibit areas such as Connected Health Experience, Cybersecurity Command Center, Clinical & Business Intelligence Knowledge Center, The HIMSS Interoperability Showcase, among others.

Rivet Logic is excited to be a first time exhibitor at HIMSS in the Connected Health Experience, a centralized destination experience for connected and wireless technologies. The Connected Health Experience combines the Connected Patient Gallery, Mobile Health Knowledge Center, Games for Health and a new focus on telehealth. Attendees will experience how emerging wireless and connected technologies address patient and consumer engagement, manage chronic conditions and create efficiencies in the healthcare system.

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Topics include:

  • Mobile devices and applications
  • Patient portals and patient engagement/experience
  • Behavior change, wellness, medication adherence and gaming
  • Telehealth and remote patient monitoring
  • Wireless connectivity and access to health in remote, rural and underserved regions
  • Wearables and self-insured employee health
  • Wireless and mobile security and standards

Rivet Logic is also scheduled to present a speaking session in the Connected Health Experience pavilion at 1:00 pm on March 1 as we discuss best practices for patient, provider and member engagement.

If you’re planning on attending HIMSS, stop by our booth and hear how we’re helping healthcare solution providers enable better care by increasing engagement through solutions such as patient and member portals, enterprise collaboration, and mobile apps!

And if you’re a first time attendee, check out these planning tips and tips for navigating the event successfully to get the most out of your HIMSS experience!

See you in Vegas!

What’s in Store for Digital Experience Management in 2014

Posted by on January 13, 2014

2014 is here in full swing, and promises to be an exciting year as the web continues to evolve and new products and trends continue to disrupt the industry.

In 2013, we saw the continued rise of mobile and the age of the customer, where enterprises worldwide re-evaluated strategies to optimally engage with their customers in this digital era. As mobile devices continue to proliferate and have become the new norm, consumers have increasingly higher expectations of the right content delivered to them when and how they want it, resulting in customer experience management skyrocketing to the top of every organization’s priority list.

However, experience management doesn’t just apply to customers, but instead extends to include all organizational stakeholders – customers, employees, partners, etc. We also saw organizations take a closer look internally and focus their efforts on employee community building. Realizing that workplace environments are changing, with a greater need for enterprise collaboration now than ever before, companies are implementing social intranet solutions that offer dynamic and social environments to facilitate community and collaboration.

In addition, many organizations are also building web-based social communities for their external stakeholders for further engagement to improve customer relations and build brand loyalty.

Tackling these daunting digital experience management tasks require careful planning and execution. Organizations need to first determine their business strategies and goals and take the time to really understand their audience to formulate the right messaging. A well thought out strategy sets the right foundation to build your systems – customer experience management, social intranet, customer portal, etc. – upon. The technology should be an enabler of your goals and facilitate your business users to effectively carry out your business objectives.

At Rivet Logic, we believe that software should be agile systems that can easily be customized to fit each organization’s unique needs. There’s no one-size-fits-all tool, and your underlying system must be flexible and developer friendly to allow various customizations and integrations with other existing enterprise applications. In addition, your system must be user friendly for business users. As we’ve seen over the past few years, there’s been a shift from IT to Marketing as Marketing’s responsibilities have expanded to include multi-channel web content management, customer experience management, and more. The tools we employ must be easy to use for non-technical business users.

In 2014 we’ll continue to see these trends evolve. Organizations will continue to put a large emphasis on customer experience management and creating a seamless omni-channel experience as mobile continues to grow. Businesses will also focus more on big data. The explosive growth of social media and mobile devices has generated an enormous amount of user behavioral data that can be harnessed to provide organizations with valuable insight on how to better address the needs of their customers and employees.