Category: Uncategorized

Rivet Logic and Liferay Talk Social Intranets at Boston Roadshow

Posted by on August 07, 2013

A Liferay Roadshow is making a stop in Boston on August 14, 2013, and Rivet Logic is hosting the event! This lunch seminar will teach attendees about Liferay Portal 6.1, its robust capabilities, and how it can be used to address a variety of business challenges — in particular, achieving smarter enterprise collaboration through a social intranet solution.

For today’s enterprises, building internal employee communities within the enterprise offers tremendous strategic advantages, including greater opportunities to share knowledge across departments, to encourage employee interaction and feedback, and to assist in meeting organizational challenges through team-building and collective problem solving.

This special lunch event will cover topics including:

  • Organizational benefits gained through collaboration
  • Why organizations are turning to social intranet solutions to facilitate community and collaboration
  • Implementation best practices for a successful implementation and optimal user adoption
  • How to quickly and easily get started with a free, fully functional HRPortal solution that’s available through the Liferay Marketplace

Attendees will also see a live demo of Rivet Logic’s HRPortal solution, which serves as the foundation for any social intranet implementation.

For more information and to register, visit http://discover.liferay.com/RivetLogic081413.

We hope to see you at the Roadshow!

Happy Employees = Greater Workplace Productivity

Posted by on July 02, 2013

While most employers try to create a positive work environment for their employees, it’s hard to keep constant track of employee satisfaction levels, especially for large enterprises with thousands of employees. What most organizations don’t realize is just how great of a financial impact employee happiness can have on the organization.

Do the terms “absenteeism” and “presenteeism” ring a bell? According to a recent infographic created by digital agency Gravitate, lost work days caused by absenteeism — a habitual pattern of absence from work — related to stress cost approximately $30 billion a year, and even worse, lost productivity resulting from presenteeism — when a worker is physically present but lacks productivity — costs the U.S. approximately $200 billion annually! Those are some astounding numbers and should make any organization re-evaluate their workplace environment.

Not every organization can afford a Google-like playground of a work environment, where the abundance of employee perks make up for any extra added stress in the work place. So what can the rest of the organizations do? An effective way to increase employee satisfaction is through employee engagement, facilitated by collaborative internal communities that connect like-minded colleagues within the organization. Bringing an organization together has positive effects on the company culture, resulting in increased employee satisfaction and loyalty.

In a recent white paper, “How Social Intranets Enable Smarter Enterprise Collaboration“, we discuss the increasing need for enterprise collaboration in today’s workplace, along with how organizational benefits can be achieved through effective collaboration, and how a social intranet addresses these business needs.

Leveraging social tools that help connect people in creative ways, a social intranet offers a unified solution for addressing a number of corporate objectives — corporate branding and messaging, application aggregation, enterprise collaboration, social networking, document management, and more — while yielding a variety of organizational benefits, including employee engagement and satisfaction.

To download the white paper, visit, rivetlogic.com/resources/information-center.

 

Employee Happiness as a Business Tool

 

 

Web CMS and Digital Assets: Crafter Rivet / Alfresco Integration with Adobe Photoshop

Posted by on February 21, 2013

Digital assets are a key component of almost all web experience and customer engagement projects. In today’s era of engagement with all of the additional content targeting, personalization, internationalization and multi-channel publishing the number and permutation of digital assets associated with any given project are growing rapidly.  This trend will only continue as we move forward.  Content workers (authors, designers, content mangers) need to be able to create, locate, modify and manage the growing number of assets easily and efficiently in order to maintain brand quality and deliver projects on time and on budget.

In today’s blog entry we’re going to focus on the creative side of WCM (Web Content Management) and DAM (Digital Asset Management) even though this is only a small portion of the overall set of use cases.

Let’s begin by considering the following example use cases:

  • Create mobile appropriate image resolution variants
  • Create video stills
  • Imprint watermarks
  • Thumbnails for galleries and promotional kickers

Each of these use cases are important ingredients in providing the user with a great experience but they also introduce a lot of additional work for our content teams.  One of the ways to deal with the large volume of asset creation and manipulation responsibilities is to automate them.   The use cases mentioned above and many others like them are a perfect candidate for automation.

Crafter Rivet leverages Alfresco’s enterprise content management services for image transformation. With a few simple rules applied at the repository level it’s possible to provide your content team with image resolution variants, video stills, apply watermarks, to scale and crop thumbnails and then to make these assets available for review by our authors all in an automated fashion with no additional labor required beyond uploading the canonical assets.

Another important way to help our content teams cope with the sheer volume of digital asset related workload is to make sure our teams are able to work with the very best tools at their disposal.  With today’s modern browsers it is possible to provide a fairly decent set of tools / asset manipulation functionality right with-in the browser.  However, while purely web-based tools have their advantages they are often slower and much less powerful than the desktop tools serious content contributors are used to working with.

The biggest productivity boosts are gained when we empower our designers and other content workers on our team with rich, native tools that they are already familiar with and work  with on a daily basis.

Adobe’s creative suite (which contains tools like PhotoShop) is the quintessential software package for image/digital asset creation and manipulation.  Designers are deeply familiar with these tools and are able to leverage their enormous arsenal of capability to accomplish a tremendous amount of work in a short amount of time.  The issue that many organizations often face, is that while the tools themselves are great, the interfaces between the tools and the systems that ultimately store, manage and deliver the assets are either non-existent, human-process based, or have clunky integration. This gap creates a drag on the margin of productivity and introduces room for error.

Fortunately Alfresco, Adobe and Crafter Rivet Web Experience Management have a solution that connects rich, creative desktop tools,  to your systems of record (e.g. repository) and ultimately to your systems of engagement (e.g. website) in a seamless fashion.  Content creators work right with-in the rich, local tools that they are familiar and productive with and those tools are deeply integrated with the repository which means that all of the organization, policies, metadata extraction, and versioning provided by the repository etc are seamlessly integrated and enforced.  Alfresco is a CMIS (Content Management Interoperability Standard) compliant repository.  This standards based interface enables it to communicate with external applications like Adobe’s products in order to interact with and operate on the content, metadata, permissions, versions and so on housed within the repository.   Adobe provides a platform called Adobe Drive which enables its tools to connect in a rich fashion over CMIS to Alfresco.  Once we’ve connected our Adobe tools and our Alfresco repository authors working within Crafter Studio, the authoring and management component of Crafter Rivet can now see content updates coming from the Adobe tools right in context with the work they are doing through in context preview and editing. They can also interact with that content through the web based tools, workflow, versioning, metadata capture and publishing capabilities of Crafter Studio.

By closing the integration gap we can now provide powerful tools for productivity and at the same time do so in a way that makes it seamless and easy for our creative teams to collaborate across the entire process.

Click on the video below to see Adobe and Crafter Rivet WEM / Alfresco in action together!

Video of Photoshop altering images in Crafter Rivet Web CMS and Alfresco

 

Crafter Rivet is a 100% open source, java based web CMS for web experience management and customer engagement.  Learn more about Crafter Rivet at crafterrivet.org

Web CMS Content Enrichment with OpenCalais, Crafter Rivet and Alfresco

Posted by on February 15, 2013

Content enrichment is the process of mining content in order to add additional value to it.  A few examples of content enrichment include: entity extraction, topic detection, SEO (Search Engine Optimization,) and sentiment analysis.  Entity extraction is the process of identifying unique entities like people and places and tagging the content with it.  Topic detection looks at the content and determines to some probabilistic measure what the content is about.  SEO enrichment will look at the content and suggest edits and keywords that will boost the content’s search engine performance. Sentiment analysis can determine the tone or polarity (negative or positive) of the content.

Content enrichment provides an enormous opportunity to improve the effectiveness of your content.  However, it is clear that detailed analysis and the work of adding additional markup and metadata to content can be extremely time consuming for authors and content managers.  Fortunately there are many free and commercial services available that can be used to enrich your content while saving countless hours for authors and content managers.

One such service is OpenCalais from Thompson Reuters.  Open Calais is a toolkit of capabilities that includes state-of-the-art semantic data mining of content via restful services.

In the video below you’ll find a short demonstration of how OpenCalais can quickly be integrated with Crafter Rivet’s authoring platform (Crafter Studio) to make it extremely fast and easy for authors to enrich articles and other types of content with rich, structured metadata.

Coupled vs Decoupled Web CMS Architecture

Posted by on February 10, 2013

Generally speaking there are two main types of Web CMS architectures: coupled and decoupled.  Coupling refers to the relationship between the authoring tools and content delivery of your live site.

The classic example of a coupled CMS architecture is a blog engine. In a coupled system, the underlying store for your content serves both authoring and delivery.  Your authoring capabilities are part of the live delivery system but are available only to those who have permissions.  In a coupled system, the process of making content live is typically a matter of setting a flag in the database.

Coupled CMS Architecture

A decoupled system by contrast is one that puts authoring and delivery in separate applications, and potentially, on separate infrastructure. In a decoupled system, the process of making content live is done through a publishing mechanism where content is pushed from the authoring platform (and underlying content repository) to a content delivery infrastructure.

Decoupled CMS Architecture

So which approach is the right architecture? The reality here there is no single right or wrong answer.  The answer depends on context: alignment with your requirements, your business process and your business goals.  The topic of coupled vs. decoupled is not a new one.  It’s a debate that has been going on for a long time and will continue to go on so long as there continues to be Web CMS platforms, “fan boys” and a perception that one size fits all.  The more appropriate way to approach the question is to analyze the strengths and weaknesses of each approach and then to consider these in the context your own specific use cases.  We’ll see that in different scenarios we come to different conclusions on which architecture to use.

Coupled Architecture

Let’s take a look at the strengths and weaknesses for a coupled CMS architecture.

Strengths

  • Easy to set up and deploy a single instance.
  • Authoring and delivery are on the same infrastructure which can make it easier to build cohesive authoring tools.
  • Relatively easy administration of production system for single sites

Weaknesses

  • SLAs (Service Level Agreements) are coupled — meaning that authoring has to be just as available as the live site.
  • Coupled infrastructures are generally more complex to scale, as they typically depend heavily on database scalability.
  • Content is typically captured in a database schema meant for delivery on the site.  This can make integration and migration difficult.
  • Software complexity is higher because the code base contains both authoring and delivery concerns.  All but the most trivial CMS projects involve some development, and thus becomes an development issue.
  • Pushing content in and out of the CMS to and from third parties takes place in the same system that runs your live site.  Integration is not native to the architecture and it may impact the system’s performance.

Decoupled Architecture

Let’s take a look at the strengths and weaknesses of a decoupled CMS architecture.

Strengths

  • Easier to scale for high traffic websites, and to handle multi-site management.
  • SLAs are decoupled.  Authoring can be down for upgrades without impacting delivery. The reverse is also true.
  • Scale only the components that you need.  If you are not adding more authors then there is no need to scale out authoring.  This affects the complexity of the solution and also license costs where they are involved.
  • Code complexity is isolated within each of the two components (authoring and delivery).  Each piece can be as simple or complex as is needed without impacting the other.
  • Integration is a built in concept, as content is natively published to a the remote delivery system, it is generally straightforward to push to other systems as well. Also note, integration takes place on the authoring tier safely away from the live site protecting stability and performance.
  • Content migration and sharing with other systems is generally much more innate to the architecture.
  • Multi-channel support by nature, as publishing to mobile apps, social channels, and other digital channels is a natural extension of the native publishing capability.
  • Content sharing and syndication are more naturally supported.
  • When complexity is isolated and scaling is simple, it’s easier to develop and deploy rich features to your users.

Weaknesses

  • Setup has more components and can be more complex.
  • Publishing introduces additional points of failure.
  • Sub-division of components can go too far driving up complexity and driving down the cohesion of the user experience.

Making a Choice

It’s clear that each approach has its own strengths and weaknesses.  A coupled approach may work really well in once scenario while a decoupled approach may be much more appropriate in another.

Our analysis reveals that a coupled architecture can work well for websites that need to be set up and put on line in short order and that do not need to be able to scale quickly or to publish content beyond the website itself.  On the other hand, we see that a decoupled architecture is ideal for websites that require high levels of availability and performance, need a lot of tailored functionality, must be integrated with third party business systems and must publish to one or more digital channels beyond the website itself.

Build Engaging Web Pages with Crafter Rivet and Alfresco

Posted by on January 31, 2013

Today’s internet is a noisy.  Our customers are bombarded with content and messaging from all angles.  As a result they learn to filter our anything that is not directly and immediately useful to them.  Thus there is ever growing importance for our websites and services to be up to date with fresh content and on top of that for that content to speak as directly as is possible to any given user.

In this article we’ll explore a number of ways to leverage the Crafter Rivet WEM platform to create a dynamic website that can quickly and effortlessly to keep your content fresh and timely.  We’ll go beyond the basics to show how you can support complex requirements and content production processes and finally we’ll demonstrate how to target your content directly to the visitors on your site.

Author Selected Content

In many cases our authors want to make a specific editorial choice about what content to display on their site. For example, they may want to decide which promotions to show on the home page.

 

To begin let’s keep things simple and start with a use case that has a very basic set of requirements:

  • Authors manage a collection of promotional objects which can be assigned to the home page for display in a carrousel.
  • Authors make a daily decision about which objects to show on the home page from the collection or gallery of objects from within the CMS.
  • All site visitors see the same promotional objects.

To allow authors to hand pick content to be associated with a page, region, or component in Crafter Rivet we must create a content association between the target content and the object that will point to them.  In the case of our example above there is a parent child association between the home page and the promotions.

parent child 1 to many content association

To create this association we use the Content Type Editor in Crafter Studio, which is the authoring environment for Crafter Rivet.

First we create the promotion type.  You can see an example of the fields in the image below.

Next we update our home page type and add a item selector type field and child content data source.

Once we’ve updated our models you can create and link promotion objects to your home page by editing the home page.

Finally we edit our home page template to include code that will walk the list of the associated child content (the promotion objects) and render them.

<#assign promos = model.promos.item />
<#list promos as promo>
 <#assign promoItem = siteItemService.getSiteItem(promo.key) />
 <div>
 <img src="${promoItem.image!''}" />
 <div>
 <h1>${promoItem.headline!""}</h1>
 <p>${promoItem.subhead!""}</p>
 </div>
 </div>
 </#list>

Looking at the code above we see that what we’re doing is getting the key values for the promotional content associated with the home page and the looping over them.  For each item we load the actual content from the SiteItemService and then use the item to build out our markup.

Query Driven Content

Our example of promotional objects on the home page is very simple.  It assumes that every user will get the same content and also that authors will not want to stage more than a single scenario at a time.  This of course may work well for some organizations but it’s far too simplistic for others. Now that we’ve covered the basic mechanics of author managed content associations let’s imagine a use case with much more complex requirements:

  • Our authors need to create different variations of the home page that correspond to marketing campaigns which will take place throughout the year.
  • Editors choose the content that goes with each campaign.
  • A campaign may include a new offering and potentially other associated content that must go out at the same time.
  • Campaign content production doesn’t necessarily happen in sequence.  Each campaign is developed by a different team and may be more or less complex which in turn means campaigns may complete production at vastly different times.  Occasionally a content production will complete right before the campaign starts.
  • Once a campaign is ready it needs to be approved and scheduled for a deployment.  The team assigned to that campaign will move on to the next one.
  • When a campaign is over it needs to stop showing up on the home page

For a set of requirements like the ones we see above we’re going to rely on a number of features on both in both authoring and delivery.

First we need a content model that is going to support our use case.  We need a campaign that can be created independently. The campaign will point to promotional content, products and other relevant content.  Our content model might look something like the following:

We can imagine a campaign might have the following properties

  • A campaign code that matches a code tracked in our CRM system
  • A effective date that indicates when it allowed to begin operating on the site
  • A expiration date that indicates when it must end its operation
  • A disabled flag that would allow it to be shut down even if it is active
  • Associations to all of the content that are related to the campaign.  These content items will be selected by the author exactly as described in our earlier use case.

Next we need to update the home page template to use a campaign. Because a new campaign may come along at any time we will use a query to determine which campaign to show.  At a minimum our query will look at

  • All objects of type campaign
  • That are equal to or beyond the effective date
  • That are not beyond the expiration date
  • That are not disabled.

The template code would look something like the following:

<#assign queryStatement = "content-type:/component/campaign " />
<#assign queryStatement = queryStatement + "AND effective_dt:[TODAY TO *] " />
<#assign queryStatement = queryStatement + "AND expiration_dt:[* TO TODAY] " />
<#assign queryStatement = queryStatement + "AND disabled_b:false " />
<#assign query = searchService.createQuery() />
<#assign query = query.setQuery(queryStatement) />
<#assign query = query.setRows(1) />

<#assign campaign = searchService.search(query).response.documents[1] />

<#list campaign.promos as promo>
 <#assign promoItem = siteItemService.getSiteItem(promo.localId) />
 <div>
 <img src="${promoItem.image!''}" />
 <div>
 <h1>${promoItem.headline!""}</h1>
 <p>${promoItem.subhead!""}</p>
 </div>
 </div>
 </#list>

In the code above we can see above that we are creating a query statement, limiting our results to a single record and then executing the query.  You may recognize that the code after the query which processes the results and shows the promotional content associated to the campaign remains nearly identical to the code in our last example.

Now that we have our mechanics set up teams can begin creating content.  Once campaigns are complete they can be queued up for approval and deployment.  Because a campaign may require product updates that cannot be shown on the site before the start date content managers may leverage scheduled publishing.  Scheduled publishing allows the editorial team to approve content for publish but to delay the deployment of the content until a specific date and time.  Finally, editors can be sure all related updates from associated images to associated products will be deployed because Crafter Studio will seamlessly calculate and deploy the campaign’s dependencies.

Targeted Content

Targeting content is all about getting the right content to the right audience at the right time.  From our last example we’ve seen how facilitate a complex production process and more importantly for this topic how to add metadata to content objects and then how to use that metadata to dynamically determine which content to show on our site.  In essence we’ve covered the “right content at the right time” part of targeting. Now we want to extend our discretion to a specific audiences.  Let’s extend our use case from above with a few additional requirements.

  • All requirements from the previous section hold.
  • Authors may create one or more campaigns that are eligible to be active on the site at any given time
  • Campaigns may be specific to different audiences.  In other words content may be targeted at that audience.  For example: All users,  users of a specific gender.
  • Campaigns that match more specific criteria for a site user (are more targeted) should be preferred for use over less relevant content.

At this point all of our production mechanics will remain the same.  Addressing the new requirements will require the following additional steps:

  • We’ll  add criteria to our campaign definition and then update the content with the appropriate values.
  • We’ll add additional user specific criteria to our query.
  • We’ll provide the capability for our authors to review how well the targeting rules work through Crafter Studio.

Let’s begin by updating our content model for campaign.

  • We’ll add a new targeting section to our form definition for campaign called “Targeting”
  • To our new section we’ll add a grouped check box for Gender and a data source linked to the values: Female, Male, and All

Next we’ll update our existing campaigns with the appropriate targeting data.  Perhaps we mark all existing items with the All value for the gender field.

Now we can turn our attention to the template and our query.  We know we’re going to target some content specifically to women, some to men and some to everyone regardless of gender.  Let’s take a look at the code:

<#assign gender = profile["gender"]!"ALL" />

<#assign queryStatement = "content-type:/component/campaign " />
<#assign queryStatement = queryStatement + "AND effective_dt:[TODAY TO *] " />
<#assign queryStatement = queryStatement + "AND expiration_dt:[* TO TODAY] " />
<#assign queryStatement = queryStatement + "AND disabled_b:false " />
<#assign queryStatement = queryStatement + "AND (gender:\"" + gender + "\"^10 OR gender:\"ALL\") />
<#assign query = searchService.createQuery() />
<#assign query = query.setQuery(queryStatement) />
<#assign query = query.setRows(1) />

<#assign campaign = searchService.search(query).response.documents[1] />

<#list campaign.promos as promo>
 <#assign promoItem = siteItemService.getSiteItem(promo.localId) />
 <div>
 <img src="${promoItem.image!''}" />
 <div>
 <h1>${promoItem.headline!""}</h1>
 <p>${promoItem.subhead!""}</p>
 </div>
 </div>
 </#list>

In the code above we see two new lines of interest.  The first is <#assign gender = profile["gender"]!”ALL” />  This code gets the value for the property gender from the current profile and puts it in to a variable.

The second is line of interest is <#assign queryStatement = queryStatement + “AND (gender:\”" + gender + “\”^10 OR gender:\”ALL\”) />  In this line we see we’re constraining our query by the gender coming from the profile OR  records that have ALL selected.  The key here is that we have ^10 on match for the profile’s gender.  This ensures that any records which match that aspect of the query will be given a higher relevance and thus chosen for display.

As you can see it is quite simple to create solutions for driving dynamic content targeted at specific attributes in a visitor’s profile.

However, as we discussed previously, the other half of the issue is enabling the author to test.  The reality today is that content authors are creating content for different devices, market segments and all sorts of other facets.  With such a dynamic environment they need tools that will help them review and test their work.

Crafter Studio provides targeting tools for authors to address this issue.  The authoring environment can be configured with any number of predefined persona(s). A persona is like a profile, in fact it behaves exactly the same way but instead of setting up and signing in as specific users to test different scenarios authors can simply switch back and forth between the available configured persona(s).   Each persona has a name, image and a description to help authors identify the scenarios they represent.  Authors can also change the property values of a given persona once they have assumed it.

 

Managing Component-based Websites with Alfresco

Posted by on November 04, 2012

From time to time at Rivet Logic we get questions concerning Alfresco‘s ability to build and manage component-based websites due to its file / folder based organization. In many cases this question arises from either a limited look at Alfresco’s features (sometimes sourced from industry analyst reports that lack depth) or a far too simplistic understanding of Alfresco’s core capabilities and established best practices for web content management and dynamic content delivery.

Through this short article I will demonstrate the following:

  • Repository organization has no bearing on website placement of components
  • Primary organization in a file / folder structure is a strength and offers technical capability that differentiates Alfresco from lesser Web CMS platforms.

Decoupled CMS ArchitectureThis article will approach this question with the capabilities of Crafter Rivet, a 100% open source web content and experience management solution built as a plug in for Alfresco.  Crafter Rivet consists of two major subsystems:  1) Crafter Studio, an authoring environment built on top of Alfresco’s content repository and 2) Crafter Engine, a high performance content delivery platform which relies on Apache Solr for dynamic content queries. Crafter Rivet and Alfresco enable a de-coupled content management architecture: Crafter Studio and Alfresco for content authoring, management and workflow, and Crafter Engine for high performance dynamic content delivery.  Content is published from Alfresco to the de-coupled Crafter Engine delivery stack, which is where the website application(s) runs. Once deployed to Crafter Engine, content updates are immediately available and are reflected in a high performance, queryable Apache Solr index to support dynamic content delivery.  Moreover, all content is cached in memory for very low response times.

With this understanding of how the separation of content management from content delivery work in a de-coupled Web CMS platform such as Alfresco, we can now discuss how the content organization within the Alfresco repository facilitates component-based site development. We refer to content organization within the repository as the “primary organization” of the content.  Crafter Rivet allows authors to build component-based websites, and place content components anywhere on the site regardless of the primary organization found inside the Alfresco repository.  Components may be placed in a region of a page explicitly through drag-and-drop construction, or they may be surfaced through a dynamic query.

Explicit placement simply links the content to a page through an ID-based association, completely independent of the underlying file/folder structure. Query-driven content placement leverages a Solr-based index and returns a list of component IDs (and other attributes) based on the given criteria. And in both cases, the primary organization of the content plays no role in the ability for the content to be used in any region of any page of the website.

Primary Content OrganizationWithin the repository and authoring life cycle, primary organization is an extremely useful paradigm.  Authors need to be able to find content quickly.  By putting every content item in a structured location (i.e., folder) it is much easier to find when browsing. Contrast this with the opaque database/data structure approach taken by many other platforms which offer no direct access or ability to browse for content.  In general, we have found it best to remove abstraction as much as possible when modeling content. For site pages, as an example, we model these as files and folders that match the URL. Crafter Engine understands that specifically for pages, the URL and this structure are related.  A change in to the folder structure also changes the URL.  This is extremely helpful to authors as it maps directly to their expectation when thinking about page hierarchy in their information architecture.

Components, on the other hand, tend to be grouped by type or some other such criteria. Authors may create arbitrary folder structure to house components, forming a primary organization that enables them to quickly find and work with content. This primary organization has nothing to do with how, when or where the content will be rendered on the site. Further, Alfresco allows content managers to attach rules, policies and permissions to folders inside the repository.  This is an extremely useful and powerful capability not found in may other Web CMS systems. By leveraging the primary organization of pages and components, content managers can enact specific rules for content transformation, metadata extraction, validation, workflow, and much more throughout the authoring life cycle.

 

As you begin to work with Alfresco for web content management you want to keep in mind that the organization of your content inside the repository and the delivery of that content are two very different things.  Alfresco as a content repository is generally de-coupled from the delivery mechanism as we have seen with Crafter Rivet.  Take advantage of the fact that Alfresco’s file / folder structure has many organizational and technical benefits during the authoring life cycle and has no bearing on the delivery of that content when deployed to a dynamic content delivery engine like Crafter Engine.

“Content Enabling” your 3rd party Applications with Crafter Rivet

Posted by on October 29, 2012

This article covers the various ways you can integrate your 3rd party applications with content managed and deployed by Crafter Studio and Alfresco.

Before we dig in to the specific approaches let’s take a quick look at the high level architecture of Crafter Rivet.

The architecture for Crafter Rivet is decoupled.  This means that by design your authoring and delivery infrastructures are separate infrastructure.  With Crafter Rivet authors work in a safe environment equipped with the tools they need to create and manage content.  When content has been approved via workflow it is then and only then published to entirely separate production environment where your live audience can access it.

We have put this architecture in place for several reasons:

  • Authoring and delivery systems serve different purposes and audiences and thus they have different SLAs, security, performance requirements and so on.
  • By decoupling the delivery environment we allow an implementation to use the authoring (Crafter Studio) and delivery (Crafter Engine) components independent of one another.  We have seen several cases where only Studio or Engine was used to meet specific need.
  • By decoupling the delivery environment we natively enable multi-channel publishing.

As a direct result of its architecture, Crafter Rivet, through its authoring component known as Crafter Studio can be used not only to manage content served directly by a Crafter Engine environment but also to 3rd party systems.

Now that we have architectural context, let’s take a look at a number of approaches for content enabling your 3rd party applications using Crafter Rivet.

Content Enable Your Existing Application via Crafter Core

At the heart of Crafter Engine is a Spring MVC application integrated with a middle-ware library we call Crafter Core.  Crafter Core is the main integration between the delivery tier and Alfresco. The Crafter Core library provides services that understand how to consume content (xml) and assets published Crafter Studio and Alfresco and to make them available to your application through a service oriented architecture.

To illustrate this architecture consider the diagram on the right which demonstrates this model though the architecture of Crafter Engine.

While Crafter Engine is constructed with Spring MVC and a Freemarker based presentation tier, Rivet Logic has previously content integrated many platforms including:

  • JBoss Seam & JSF Facelets / Spring Bean Framework
  • JSP / Pojo / Spring Bean Framework
  • JRuby / Spring Bean Framework
  • Quercus PHP / Spring Bean Framework
  • Grails / Spring Bean Framework

All that is required for integration is that you include the Crafter Core library, properly instantiate the content services and then tie the services to the view layer either directly or through your controller layer.  If you choose to use Spring Bean factory with in your application, instantiation is all but taken care of for you by existing Spring context files which are packaged with-in the jar.  You can find the binaries for the jar as well as Maven package details here.

This type of integration is typically done for existing applications which require deep integration with content and where there is a need to have exact control of the placement and presentation of the content across the entire application.

Content Enable your application via Crafter Engine’s ReST APIs

Crafter Engine provides access to content, metadata and structure through a ReSTful API.  You can find documentation for this API here.

As we can see from the diagram above the architecture uses Crafter Engine to provide the content services for content deployed from Alfresco which is then surfaced with in the 3rd party application via ReSTful API.  The 3rd party application may consume the ReSTful services on either the client layer (via JavaScript) or from with in the application.

This architecture is usually see when lightweight development is required and/or when it is adventitious to create a solution which can be integrated on one or more sites via the same code base.

When To Serve Content Directly From Alfresco

There is no hard and fast rule about when to serve your content to your application or website directly from Alfresco and when you should not.  Because Alfresco is an enterprise class content platform we typically find that it is the system of record for many different types of content including web, documents, records and so on.  For this reason we also find Alfresco is typically found behind one or more firewalls when the installation is on-premise.

When your site serves content from Alfresco directly you create a dependency on Alfresco in doing so you link the SLA (Service Level Agreements) of both your site/application and Alfresco.  This approach may have an impact to your IT requirements and infrastructure, licensing, and security. The decision to undertake this approach needs to be made deliberately with these factors in mind.

The main use case we see for applications and in particular applications pulling content from Alfresco directly centers around document management like use cases typically with-in an intranet.  When surfacing documents and interacting with workflow it is natural to link directly to the repository.

If you do decide to content enable your application this way there are several mechanisms for interacting with the repository:

  • Via custom web scripts: Using Alfresco’s web script facility is it possible to construct extremely lightweight, purpose built services for your 3rd party application.
  • CMIS (Content Management Interoperability Standard): Alfresco has extensive support for CMIS standards based ReSTful interface.
  • RAAr (Remote Alfresco API rivet): RAAr is a remote interface that provides your Java based applications with the exact same interfaces Alfresco provides for in-process integration.  You can learn more and download RAAr here.
  • File System projection: For simple integration you can read and write to and from Alfresco as if it were a standard file system.  Out of the box Alfresco supports the following file system projections:  CIFS / Shared Drive, FTP, WebDAV

Best Practices in Social Business Solutions

Posted by on June 12, 2012

The term “Social Business” has been generating a lot of buzz lately, and many enterprises have set the gears in motion to achieve this. However, just like many other IT initiatives, it’s important to first understand what a social business really means, the drivers behind it, how your organization can stand to benefit, and the strategies behind a successful implementation.

KMWorld‘s June Best Practices White Paper focuses on the topic of Social Business Solutions, with a collection of articles around successful ways of achieving a social business. Rivet Logic participated in this white paper with an article on open and agile social business solutions, and discusses topics including business drivers, what it means to be a social business, social business value creation, and how to open source can help achieve the goal.

The full white paper is available for download on our website, http://rivetlogic.com/resources/information-center.

Resources for Crafter Rivet – Web CMS for Alfresco 4

Posted by on April 16, 2012

Last week was a busy week for those of us working on Crafter Rivet, the WEM/WCM extension for Alfresco 4.0.  We’re extremely excited about this release and are busy scheduling events and demos as word is starting to get out!

You can download Crafter Rivet here:

If you missed our Webinar last week that was co-hosted with Alfresco you can check it out here:
http://www2.alfresco.com/Crafter0412

For existing Alfresco WCM customers on Alfresco version 2 and 3 using the AVM based solution, we’ve put together a couple of blogs to help you think about your migration to Alfresco 4 and the core repository:

For everyone who wants to learn more about this exciting and powerful open source solution for web content and experience management that sits on top of Alfresco, the world’s most open and powerful content management platform, we’re hosting a Crafter Rivet Roadshow in a city near you in May!  Come on out for content packed presentations, demonstrations, Q & A and free lunch!

Sign-up for the Crafter Rivet Roadshow here!

Crafter Roadshow Dates:

San Francisco
Tues. May 8

Los Angeles
Wed. May 9

Chicago
Tues. May 15

New York
Wed. May 16

Boston
Thur. May 17

Washington DC
Tues. May 22